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Posts published in “Remote Desktop”

Windows 2016: Troubleshoot RDS Gateway Connection Issues – April 2019

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Symptom You are using an RDS gateway on a Windows 2016 server The connection to the RDS gateway randomly fails depending on the extension with the RDC client The update kb4493470 is installed on the server. Solutions Solution 1 On the server uninstall the bet kb4493470. Solution 2 Install the update kb4493473 which solves the problem. To install it I…

Allow password change from the RDWEB interface

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Context You are in a full rds environment or almost and you want your users to change their password even from outside your network. You have an infrastructure of the type: x remote session host server(s) 1 broker server 1 RDS gateway 1 access to RDWEB Problem Case 1: People outside the company when their password is expired it is…


RDS Farm: High Availability Service Broker Configuration

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As a follow-up to the article: Deploy a RDS Windows 2012 R2 / 2016/2019 farm, we will see in this tutorial how to configure the high availability service broker. This configuration is optimized for clients use as address of connection to the RDS services, the address of the broker. The tutorial: Connecting to Remote Desktop Session Host servers by the…

RDS Farm: Configure SSL Certificates

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When deploying an RDS farm, it may be necessary to configure SSL certificates for the following services: RDS gateway. WEB access. Service Broker. If you use self-signed certificates for services, you will not need to configure the certificates. Some components such as the HTML5 client require a certificate that has been generated by a certificate authority. If you use an…

Remote Desktop: CredSSP Error

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When connected in Remote Desktop, the following error is displayed: An authentication error has occurred. The requested function is not supported Remote computer: IP or FQDN The problem may be due to a CredSSP encryption oracle fix To solve there are several solutions. Solution 1: Disable NLA Authentication On the server where the connection must be established disable 1 NLA…

Resolve temporary profile issues on RDS / TSE remote desktops

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Context For multiple and often unknown reasons, users are connected to their session on a temporary profile. The user does not find his settings including the Outlook profile. All that is stored in the folder C:\Users\TEMP is not saved when they log off. If you apply a folder redirection GPO (desktop / documents …), the files and folders modified in…

GPO : Loopback Processing

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In this tutorial, I will try to simply introduce you to how reminder loops work in GPOs. It quickly becomes a joke when we have a mixed environment with local users, RDS users and mobile users. Context To illustrate this article, I am going to assume that I have a company with two remote sites of about thirty kilometers and…

Can not connect in RDP with an RDS gateway

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Symptom When you connect to an RDP server using an RDS gateway, you receive the following error message: Your computer can not connect to the Remote Desktop Gateway server. Contact your network administrator for help. Solution 1. Open the registry editor (regedit) and search for the key: HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\RDGClientTransport 2. If the RDGClientTransport key exists, pass its value to…

How to deploy a rds farm Windows 2012R2/2016/2019

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In this article, I will explain the step-by-step roll-out of a Windows 2012 R2 / 2016 RDS farm with the following features: Remote Desktop Session Host (x2) Service broker for distribution of connections Setting up a collection; Publishing RemoteApp on a web portal; Remote Desktop Gateway User Profile Disk (UPD) To set up a complete rds farm, you need at…

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