The collectors in GLPI allow the creation of tickets automatically in the assistance part by sending an e-mail. A user sends an email to [email protected]. GLPI will use the automatic tasks to retrieve the email in the box and create a ticket in the helpdesk. Prerequisites Have the PHP IMAP extension enabled. Have configured the …
In this tutorial, I will explain how to install the FusionInventory agent on Ubuntu in order to bring it up in your GLPI inventory. Installation is done from the command line. Installation of prerequisites To function correctly, it is necessary to install several packages first. Enter the command line below to install all dependencies : …
In this tutorial, I will tell you about GLPI and optimization in order to get it in faster. I discovered quite by chance that GLPI is intended to use Redis … Before I explain how to use Redis, I will explain what Redis is. Redis is a key <-> value, high performance database system that …
In this tutorial, I will explain how to reset GLPI account password. After installing GLPI, you are invited to change the password of the glpi account (super-admin) which has the glpi password. What if you “forgot” the account password and the rest of the user accounts are using an Active Directory that is no longer …
Introduction In this tutorial, we will see step by step how to install GLPI on an Nginx / PHP / MariaDB server. Before you begin, you are going to need a web server with Nginx / PHP / MariaDB installed. If you need everything is explained in this tutorial: Ubuntu: install a web server – …
Presentation of FusionInventory FusionInventory (FI) is a GLPI plugin, which allows automatic inventory of positions. The plugin is made up of two parts: FI also allows network discovery and inventory using agents, with these options you can go back to GLPI almost all the equipment on your network and get information and statistics feedback. For …
Presentation In this tutorial, I will explain how to install a plugin on GLPI. A plugin allows you to add additional features such as automatic inventory, adding form, adding fields …. the list is long … You can also develop your own plugin. Since GLPI version 9.5, there are two ways to install plugins, which …
In this article, I will explain how to implement SSO (Single Sign-On: Single Authentication) with GLPI installed with IIS. SSO saves the user from having to enter identifiers to connect to GLPI. Prerequisites Site configuration in IIS Open the IIS console, go to the GLPI site 1 and click on Authentication 2. Select Anonymous Authentication …
In this article, we will see how to configure GLPI with an Active Directory so that users can identify with their Windows session name and password. Configuration of the Active Directory in GLPI From the navigation menu go to Configuration 1 > Authentications 2. In the External Authentications list, click LDAP Directories 1. Click on …
In this tutorial, I will explain how to prepare the Windows environment to install GLPI under IIS and how to configure GLPI to send email using an SMTP server. Prerequisites Have the IIS role installed on a server. Install PHP on IIS. A MariaDB or MySQL server. Download the latest version of GLPI. Have an …